The inception of EOD was driven by a growing demand for world-class, long-term support for on-premises OpenSearch users. Our goal is to provide an unparalleled level of service, including SLAs for support tickets, 24x7 support, rapid response to CVE fixes, and security patches.
Furthermore, EOD allows us to release derived versions of OpenSearch to promptly address security and functionality needs. Through EOD, we are not only responding to the needs of our customers but also contributing back to the OpenSearch community, reinforcing our commitment to the ecosystem’s growth and stability.